Franchise 360

Lawnkeeper are a professional lawn care franchise based in North Yorkshire. They have six franchisees across the UK. They provide high quality lawn care at a reasonable price to create a healthy lawn to be proud of. They supply and use their own products and treatments and visit customers on average four times per year. They care for commercial and domestic lawns.

The Challenge

Company director, Sam Langrick was finding that the customer data system he was using was struggling to cope as his business grew, and he was finding it took much of his time to calculate and invoice for management service fees. He decided to invest in new software, but was finding it hard to suit all of his needs without spending a vast amount of money.

The Solution

When he was introduced to GreyRidge’s Franchise 360, Sam was thoroughly impressed that he could have a system which was built for and around his company, and as such could carry out specific tasks like allow his franchisees to order grass treatment products and record lawn analysis results.

The Benefits

Sam was surprised at the low cost of installing the system, and has found it to be very cost effective, as it saves his franchisees a great deal of time and is very reliable. He is able to oversee all of the franchisees’ performance and can instantly see any outstanding management service fees owed to him, so it has made the whole business more productive.

Lawnkeeper have a dedicated support line to call if there is a problem, and the system came with a comprehensive training programme and manual. Sam also knows that as his business grows and develops, the software can adapt.

Caret

Enterprise 360

Caret are a management Consultancy based in Birmingham. They have a diverse range of clients; both from the commercial sector, including multinational companies, and the public sector, including health authorities.

The Challenge

Caret is aiming to grow over the coming years, and the directors knew that their existing business systems required too much manual intervention to allow them to do so. They needed:

• Integration between client details, projects, diaries and billing
• Linkage into other tools, such as Excel
• Openness and transparency: everyone seeing the same data
• Efficient, accurate and transparent billing
• To be able to streamline processes such as expense claims

The Solution

Caret were recommended Enterprise 360 by Cambiel Consulting who were already using a GreyRidge business management system. They were impressed by the level of integration in the system, having all their processes and data in one place meant that consultants would always be aware of how well their projects were performing financially, and so be able to address any issues early. The invoicing system was also perfect for Caret, as consultants could generate simple, accurate and transparent invoices for their customers based on work completed.

The Benefits

Since the system was installed, Caret has benefited from more transparency in their processes, since the data on which they’re based is available for everyone to view. The administration processes have also been simplified resulting in a lot less time being devoted to the basic admin tasks, meaning that consultants can spend a higher proportion of their time on fee earning work, therefore generating more profit for the company.